Personal Performance Power course terms and conditions
These terms and conditions are in addition to those already set out by Audition Oracle.
- Each attendee is required to have subscribed and paid via the booking form available at auditionoracle.com.
- The room will be managed by the host.
- Attendees will be held in a waiting room until the host is present, at which time they will be admitted.
- Attendees will be muted upon joining the call.
- Audition Oracle will host and record the Zoom session which will be made available to paid subscribers for the duration of 60 days (details will be sent to those who sign up). We ask that the attendees, except the host, do not record the session or take screenshots at any point throughout. In the instance of a breach of this clause, the organiser retains the right to ban attendees from future sessions or events without refund.
- Audition Oracle retains the sole rights to the recordings of the Zoom sessions.
- This is a paid for service and therefore require the link you are assigned is for your sole use only, and that it is not shared with anyone else or put in the public domain.
- The same Zoom ID is created for the duration of the six-day course. This will be issued via your email confirmation. If the organiser deems the security of this ID to be compromised, then the ID will be changed and the attendees notified.
- Participants will be advised how to access each of the six videos on demand for the following 60 days after the have been uploaded.
- Access to the videos is for the personal use of those subscribed and the videos must not be shared publicly or privately.
Zoom Safety
Audition Oracle endeavours to make our Zoom calls together as safe and secure as possible, however, no internet-based platform is entirely secure. Therefore, please take the following precautions and considerations into account:
- Participants must be alerted to the possibility of hacking and therefore understand that the room, and subsequently your image may not be entirely secure. This should be a consideration for all participants.
- There is a possibility that hackers can “zoombomb” the meeting, in which hackers flood meetings with pornographic images. This is something to be conscious of in all circumstances, but particularly so if children are present at the time of the Zoom call.
In the event of the meeting being hacked or any alternative concerns of the host, the meeting will be terminated, and the session postponed.
Refund and Cancellation Policy for Personal Performance Power
Fees are non-transferable.
If a student chooses to withdraw from a course after purchasing a place, notice must be provided in writing and a refund will be made available in line with the table below:
| Notice of withdrawal received in writing | % of fees refunded |
| No later than 28 days before course start date | 100% |
| No later than 14 days before course start date | 50% |
| After 7 days before course start date | Nil |
If a student chooses to leave a course prior to completion, full course fees still apply.
In the event that Personal Performance Power for Audition Oracle cancels or postpones a course due to circumstances beyond our control, any course fees paid will be reimbursed in full. Should a course be cancelled once it has started, fees will be charged for the live sessions that have run and a relevant % of course fees will be refunded to cover any sessions not taking place.
Audition Oracle accepts no liability for loss of fees in the event that a student is unable to attend a course due to illness or accident, nor for expenses incurred by the student in advance of attending a course (which may include purchase of equipment) in the event that a course is cancelled or postponed.
Audition Oracle accepts no liability for technical issues that the student may have which may prevent them from accessing the course.
It is strongly recommended that all students insure themselves to cover any potential losses.
Cookie Policy
All cookie requirements are covered by Audition Oracle’s existing Cookie Policy.
Privacy Policy for Personal Performance Power Zoom Sessions
This privacy policy is in addition to Audition Oracle’s general Privacy Policy.
Audition Oracle’s Privacy Policy is included below and outlines our use of your personal data, how it is collected and used. This includes the use our website, your attendance on Zoom calls, online payments and your requests to us for information. This policy also outlines your privacy rights. Nothing in this policy limits your rights in relation to your personal data.
1. The holding of your information
Audition Oracle is the owner and operator of this website - registered company: Audition Oracle, Registration Number: 09670982. This privacy notice is issued by Audition Oracle.
2. The information we collect
2.1 The information we collect may include:
2.1.1 Your personal contact information. For instance your name, postal address, email address and telephone contact number.
2.1.2 Details pertaining to online payments, which are protected and secure under Stripe Payments:
Stripe Payments and PCI Compliance
The security of our users' financial transactions is extremely important to us. For this reason, Stripe Payments complies with the Payment Card Industry Data Security Standards (PCI DSS).
The PCI DSS is the highest information security standard for organisations or companies that accept credit card payments. This standard provides protection of the privacy and confidentiality of the card's data used to complete the online transaction.
PCI Compliance helps to create a secure environment by improving the quality of the cardholder data to reduce the rate of credit card fraud cases. In addition, it ensures that the data for each payment is stored securely in a tamper-proof manner.
Learn more: Click here to read more about PCI compliance.
3. Sources of the information
3.1 We may retain information about you submitted to us via post, email, submitted through our website or by completing digital forms or downloaded forms from our website. We also retain information where you have elected to join our mailing list.
3.2 In the instance that you have contacted us via email, telephone or in writing, we may keep a record of that communication. If you have submitted personal data during that communication, a record shall also be retained.
4. Personal data usage
Audition Oracle will only use your personal data as and when necessary and when the law allows us to. Most commonly, here is how we will use your personal data:
- We will use your data when it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- We will use your data in order to comply with any legal or regulatory obligation.
We do not rely on consent as a legal basis for processing your personal data. You have the right to restrict or object to our processing your personal data as set out in section 9 of this privacy notice.
5. Purposes for which we hold and use your information
5.1 We may hold and use your information for those purposes listed below:
5.1.1 To keep a record of your details as a person interested in the Audition Oracle or related programmes
5.1.2 To enable us to provide you with the relevant information and Audition Oracle services
5.1.3 In the administration and maintenance of our company records;
5.1.4 In order to ensure the security of our online sessions
5.1.5 To comply with any legal obligations.
5.2 We also hold and use data for marketing purposes. We may use your personal data in order to keep you up to date with relevant news from Audition Oracle, for this we use both email and post. If you do not want your data to be used in this way, then please contact us on [email protected]. To stop receiving email communications please click 'unsubscribe' in any of our subscription emails or reply with remove from subscription emails if this option is not available.
5.3 Aggregated Data: Your personal information may be aggregated with that of other website and Audition Oracle users for the purpose of statistical analysis.
6. Data retention
6.1 Audition Oracle will only retain your personal data for the necessary time period needed to satisfy the purposes it was collected for, which includes meeting any legal, accounting, or reporting requirements. When determining the correct data retention period we consider the sensitivity of the personal data and the amount as well as the potential harm from any unauthorised disclosure, the purposes for which we are retaining your information, and if we are able to achieve our needs without holding this data. Furthermore, we consider whether data needs to be stored for any legal obligations.
6.2 In some instances you can request that Audition Oracle deletes your data. For further information see ‘Your Rights’ section below.
7. Sharing information
7.1 Your personal data may be shared with the parties outlined below for the purposes as described in ‘Purposes for which we hold and use your information’.
7.2 If legally required to do so, we may share information to a court, regulatory body or law enforcement agency.
7.3 None of these third parties will be located outside of the UK or the European Union.
8. Keeping information up to date and security
8.1 If any of your information changes then you can update us by email: [email protected].
8.2 Audition Oracle is committed to the security of your personal information. All personal information is stored on private computer systems with limited access.
8.3 All information transmitted over the internet or via publicly accessible websites is susceptible, in which we accept no liability for a security breech.
9. Your rights
9.1 This section outlines your rights under the data protection legislation in relation to your personal information, these are outlined below:
9.1.1 You are able to request access to your personal data (commonly known as a "data subject access request"). In this event you will receive a copy of the personal data we hold.
9.1.2 You are able to request that Audition Oracle cease in using your information for marketing purposes.
9.1.3 You can request a correction of any errors in the personal information held. In this stance we may need to verify the accuracy of the new data. If we disagree that information is inaccurate you are entitled to ask the court for an order that such erroneous information be rectified, blocked, destroyed or erased.
9.1.4 You are permitted to request that Audition Oracle deletes your personal data in this instance that there is no good reason for us continuing to process it. However, Audition Oracle may not always be able to comply with these requests for specific legal reasons. In this instance you will be notified to you shortly after your request.
9.1.5 You may be entitled to object to the processing of your data where we are relying on a legitimate interest (or those of a third party) and a particular situation which makes you feel as though it impacts on your fundamental rights and freedoms.
9.1.6 You are permitted to request the restriction in processing of your personal data. In this instance you would request that we suspend the processing of your personal data in the following scenarios:
(a) You are requesting that Audition Oracle confirms the data's accuracy;
(b) If you need Audition Oracle to hold the data, beyond the needs of Audition Oracle, in relation to any legal claims; or
(c) In the instance that you have objected to the use of your data, however we need to look into this claim and determine whether we have legitimate legal rights to override your request.
9.1.7 You are permitted to request the transfer of your personal data to either yourself or to a third party. In this instance, Audition Oracle will provide you, or the elected third party, with your personal data in a digital format. This clause only applies to automated information for which you initially provided consent for us to process or where the information is required for contractual purposes.
9.2 There is no fee in order to access your personal data, unless the request is unfounded, repetitive or excessive. Alternatively, in these circumstances, we may refuse to comply with your request.
9.3 In order to access your personal data, we will need to request certain information in order for us to validate your identity. This security measure is designed to ensure that any personal data is not disclosed incorrectly to any third party. We may contact you to request further information in relation to your query.
9.4 We aim to respond to legitimate data requests within one month. It may occasionally take us longer if your request is complex or if there have been multiple requests. In this instance you will be notified.
10. Age 16 & under
We do not want to collect any personal information from children (those aged 16 or under) without the consent of a parent or legal guardian. If you are 16 or under, please obtain consent from your parents or guardian before supplying any information.
11. Changes to this privacy notice
Any changes to the Personal Performance Power privacy policy will posted on this page.
12. Contact Audition Oracle
In the instance you would like to contact us with a query or comment relating to our privacy policy, then please email Melanie Lodge at [email protected]. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
